Last updated: September 2025
BAMD Ltd is committed to respecting your privacy, protecting your personal data, and ensuring our website is accessible to all users. This policy explains how we handle personal information in line with UK GDPR and the Data Protection Act 2018, and how we make our website accessible.
We are BAMD Ltd, a company registered in England and Wales under company number 07024391. Our registered office is 3030, Heyford Park, Camp Road, Upper Heyford, Bicester OX25 5HD. We act as the data controller for your personal data under UK law. You can contact us by email at info@bamd.co.uk by phone at 01869 323843, or by writing to us at 3030, Heyford Park, Camp Road, Upper Heyford, Bicester OX25 5HD.
We may collect personal data such as your name, job title, company, email address, telephone number, postal address, IP address, browser details, device information, website usage patterns, order history and payment information, as well as any marketing preferences you provide. We do not intentionally collect special category data such as health or ethnicity unless required and with your consent. Data is collected directly from you when you provide information through forms, enquiries, emails or telephone calls, automatically through cookies and analytics, and occasionally from third parties such as partners, suppliers or public sources.
We use this information where we have a lawful basis to do so. This may include performing our contractual obligations, pursuing our legitimate interests in improving our services, complying with legal obligations, or sending marketing communications where you have provided consent. Your information may be shared with service providers such as IT and hosting companies, analytics providers, payment processors, professional advisers including lawyers, accountants and insurers, and regulators or authorities where legally required. We never sell your data, and any third-party receiving data is required to comply with UK GDPR. If data is transferred outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
We retain personal data only for as long as necessary. For example, customer and financial records are retained for up to seven years as required by law, while marketing data is kept until you withdraw your consent.
You have rights under data protection law, including the right to access the information we hold about you, correct inaccuracies, request deletion, restrict processing, request data portability, object to certain types of processing, and withdraw consent at any time. To exercise your rights, you can contact us at info@bamd.co.uk. If you are not satisfied with our response, you may raise a complaint with the Information Commissioner’s Office at www.ico.org.uk.
We use cookies to improve your browsing experience, measure performance and personalise services. You can manage or disable cookies through your browser. For further details, please see our separate Cookie Policy.
We take data security seriously and implement both technical and organisational measures to protect your data against loss, misuse or unauthorised access.
We are also committed to making our website accessible to everyone, including those with disabilities. Our website aims to meet the WCAG 2.1 AA accessibility standards. Features of our site include responsive design, alternative text for images, clear fonts, and high-contrast colours. It is designed to work with assistive technologies such as screen readers, keyboard navigation and voice recognition software. We continually review and update the website to improve accessibility.
If you experience any difficulties accessing our website, please contact us by email at info@bamd.co.uk or by phone at 01869 232843. We will make reasonable adjustments where possible to improve your experience.
We may update this Privacy & Accessibility Policy from time to time. The latest version will always be available here and will show the date of the most recent update.